Freshdesk is a web-based customer support system.
It helps you organize, manage and even monetize further your relationships with existing customers.
What it does:
The offers and features of Freshdesk are well described on their website www.freshdesk.com.
It is an online service to make sure you offer the best possible customer service.
This is a quick overview of Freshdesk:
And here's a more detailed product demo of Freshdesk:
Why I recommend it:
Your customers are the reason for your company's existence.
But that's not all:
An excellent customer service reduces your customer churns AND may even increase your revenues through up-selling.
So taking care of your customers the best way you can, is a receipt for long-term success!
Freshdesk helps you provide the best customer service possible.
It is a great way to make sure your company becomes successful in the short- to long-term!

Andrea Anderheggen
Founder & CEO, SalesGrowth GmbH

Disclaimer
Freshdesk and SalesGrowth are independent companies.